Cookies Policy

Created 11 May 2018

Blue KNX Store (“we”, “us”, “our”) knows that information privacy and security are important to you and we are committed to protecting the information you entrust to our care.  Knowing our customers helps us to better serve them and we place a high value of protecting your personal information.

In this Cookie Policy, we describe the information that we collect from individuals who visit our website, order products, contact us for support, and conduct business or exchange communications with us.  We describe the type of information we collect, use, share, and protect it.  By using our website, products and/or services you agree to the practices described in this Cookie Policy.

Information Collection

Blue KNX Store gathers information in most of our interactions with prospects and customers, whether directly or indirectly.  Some of the information we collect is personally identifiable – that is, we can use it to identify, locate or contact you as an individual.  Much of the information we collect is not personally identifiable.

Information You Provide

We collect and store your information when you register products, create an online profile, make an inquiry or contact us for support, as well as other contacts.  You can withhold information, though this might make it difficult for us to provide certain services that depend on that information.  Examples of your information we collect include:

  • Contacts such as names, postal and email addresses, phone numbers;
  • Payment data such as payment cards and bank accounts;
  • Billing, shipping and other purchasing and shipping information;
  • Records of transactions, including purchases, inquiries and service requests;
  • Authentication data such as user name and password to verify access.

Information Collected Automatically - Cookies

Like most websites, we use cookies and web log files for a variety of purposes, including tracking site usage and trends, improving service quality, and customizing our users’ experience.  Cookies enable the website to remember your actions and preferences (such as login, language and other preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.

We use cookies for three general purposes:

  • for site functionality like user login and password prompts
  • for aggregate traffic data like rating popular pages

Our Site also captures limited information (user-agent, HTTP referrer, last URL requested by the user, client-side and server-side clickstream) about visits to our website; we may use this information to analyze general traffic patterns and to perform routine system maintenance.

You have many choices with regards to the management of cookies on your computer. All major browsers allow you to block or delete cookies from your system. You can learn more about your ability to manage cookies and web beacons by consulting the privacy features in your browser.

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google") to help us understand how users use our web site and our mobile applications. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. To find out more about Google Analytics and information privacy, please consult the respective Google statements. Please note that you can opt out of being tracked by Google Analytics.  By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

You may refuse the use of cookies by changing the appropriate settings on your browser, however please note that if you do so you may not be able to use the full functionality of this website. 

We strive to collect only that information needed to serve the purpose requested by the individual and to maintain only that personal information that is relevant to those purposes.

Information Uses

Blue KNX Store uses your information to serve you and meet your needs to our best ability.  For example, when you use our website, the cookie helps recognize you and your preferences.  We use your product purchase and registration information to keep you informed about updates and new products.  We use it to process your purchases, manage subscriptions, send messages and provide product support.

We also use your information for planning new features and to customize and improve our website.  For the safety of our customers and employees, we may use information we collect to detect and prevent potential or actual claims and prohibited behaviors, such as fraud or attempts to breach our information security.

Information Sharing

In order to serve your requests and needs, we work with trusted third parties that help us run our business. These companies may process payments, fulfill orders, send email or conduct other activities on our behalf.  We only share the information needed by them to serve the specific purpose for which they are engaged and we do not allow them to use your information for unauthorized purposes.

We share your information with our business divisions and affiliated companies for purposes described in this notice and only for legitimate business purposes.  

We will share your information when you specifically permit that sharing, when we believe it is necessary to prevent or respond to fraud, defend our interests or protect our customers, employees or the public.  We may disclose personal information if we are required to by law or legal process or in response to requests by government agencies or as required for national security.

Information Choices for Use & Sharing

Blue KNX Store provides you the opportunity to choose how we use your information and with whom we share it. You may choose to not provide your information, though that will likely prevent us from providing certain services.  You can choose to receive or to stop receiving marketing materials, newsletters and subscriptions. You may give or withhold permission for us to share your information for marketing purposes with trusted vendors and partners.  You can make and manage your choices by signing in to the “My Account” feature on our website. You can also respond to our electronic communications and subscriptions with an “Unsubscribe” message in the subject field.                            

Information Access for Changes

Our website and applications allow you to edit your personal information by accessing the “My Account” or similar feature of the website or application you are using. We protect our customers’ privacy and security by limiting the amount of information you can access and edit. You may be able to delete some, but not all, information, as our legal obligations require that we retain specific information for legal and internal business reasons. If you do change your current information, you should be aware that the previous record may be retained on backup records, in compliance with applicable law. 

Information Security

We use administrative, physical and technical safeguards to protect personal information. We utilize encryption technologies for sensitive data sent from our website. We deploy reasonable safeguards across our company databases to prevent unauthorized access, disclosure or loss of personal information.

Information Retention & Destruction

We maintain customer information for as long as we need it to provide the requested services. When personal information is no longer needed to serve the purpose of its collection, we strive to de-identify the data, creating aggregated, anonymous records to aid our research and to improve our products, services, and communications. When we do discard personal information, we employ data destruction techniques designed to completely destroy data and prevent any future recovery.

Information Inquiries

Companies who have questions about our personal information handling policies and procedures can contact us at